Managed services

GRUBTEC 360

We monitor. We protect. We back up.

We continuously watch your company’s infrastructure, catch problems and threats before they hit your operation, and protect your data with managed backups.

No servers or licences to buy

The monitoring platform runs on our infrastructure. You buy no hardware, pay no licences and assign nobody to maintain it.

  1. 01 You sign up Pick the package that fits your assets. No lock-in contract.
  2. 02 We deploy We install the agents, set thresholds and leave everything running.
  3. 03 You get monitoring Alerts, reports and support from day one.

Monitor

Up to 5 assets

$2,490 /mo

Know your infrastructure is up, with alerts the moment something fails.

Initial setup: $2,900

Request a proposal

Essential

Up to 10 assets

$4,900 /mo

Continuous monitoring plus managed and verified backups.

Initial setup: $6,900

Request a proposal
Most popular

Advanced

Up to 20 assets

$8,900 /mo

Infrastructure, backup and cybersecurity in a single service.

Initial setup: $12,900

Request a proposal

Critical

Up to 30 assets

$14,900 /mo

For operations where every hour of downtime costs money.

Initial setup: $19,900

Request a proposal

Prices in Mexican pesos, before tax.

What counts as an asset?

Any part of your infrastructure we keep an eye on. If something in your operation is not on this list, ask us: it can usually be monitored.

  • Windows and Linux servers
  • Virtual machines and hypervisors
  • Web applications and sites
  • Web services and APIs
  • Databases
  • Firewalls and routers
  • Switches and WiFi access points
  • VoIP telephony and PBX
  • CCTV and video surveillance
  • Alarm and access control systems
  • SCADA and industrial systems
  • UPS, generators and PDUs
  • IoT devices
  • Legacy systems
  • Internet links and services

Full comparison

Full comparison Monitor $2,490/mo Essential $4,900/mo Advanced $8,900/mo Critical $14,900/mo
Monitoring
Assets included Hasta 5 Hasta 10 Hasta 20 Hasta 30
Zabbix monitoring
Availability and response time
Resources: CPU, memory, disk and processes
Network: latency, packet loss and throughput
Services: APIs, databases, SSL certificates and sites
Temperature, power and hardware health
Alerting
Dashboard
Hardware and software inventory
Backup
Managed backup 500 GB 1 TB 2 TB
Backup verification
Security
Wazuh SIEM Avanzado
Vulnerability detection
File integrity monitoring (FIM)
Security event monitoring
Hardening Básico
Service
Monthly report Básico Básico Ejecutivo Ejecutivo
Monthly review meeting
Incident response Horario laboral Horario extendido 24/7 críticos

How we respond

What happens when something breaks

Detection and alerting are automatic and run at any hour, on all four packages. What changes between them is the window in which someone on our team steps in.

  1. 01

    We detect

    GRUBTEC 360 watches availability, response time, resources, network latency, APIs, databases and certificates, plus security events and vulnerabilities.

    Automatic · 24/7 · all packages
  2. 02

    We alert

    The notice goes out on Telegram and email the moment a threshold is crossed, with the asset, the severity and the metric that triggered it.

    Immediate · all packages
  3. 03

    We diagnose

    We rule out false positives, review the asset history and determine whether it is a real incident and what is causing it.

    Within your response window
  4. 04

    We fix or advise

    We execute whatever is within the contracted scope and tell you exactly what to do about the rest. You never get an alert without knowing what comes next.

    24/7 execution on the Critical package

A real case, minute by minute

  1. 02:14 The billing server disk hits 92%
  2. 02:14 Alert sent via Telegram and email
  3. 02:21 We find an application log growing without rotation
  4. 02:35 Space is freed and log rotation is fixed
  5. 09:00 You get the report with the cause and the fix applied

On Monitor, Essential and Advanced you get the alert at the same hour and the diagnosis when your response window opens. On Critical we step in immediately, as in this example.

Add-ons

Add-ons

Added to any package as needed.

  • Additional asset desde $300 /mes
  • Additional SIEM endpoint desde $250 /mes
  • Additional backup desde $700 /TB /mes
  • Microsoft 365 backup por usuario
  • Google Workspace backup por usuario
  • Firewall management $1,500 – $3,000 /mes
  • VPN management $1,000 – $2,000 /mes
  • Patch management $150 – $300 /endpoint /mes
  • Vulnerability management $200 – $400 /endpoint /mes
  • Executive report and meeting $1,500 /mes
  • 24/7 on-call $3,000 – $5,000 /mes

Hourly work

Hourly work

For tasks outside the contracted scope.

  • Sysadmin / Remote Hands $1,200 /hora
  • Cybersecurity engineer $1,500 /hora
  • Special project Cotización

Who it’s for

Companies of 20 to 200 employees that already depend on their infrastructure but cannot justify a full-time systems administrator plus a security specialist. Clinics, professional firms, construction, real estate, light manufacturing, logistics, hotels, schools and e-commerce.

Contact

Start with an assessment?

We review your current infrastructure or process and tell you what to fix first.