IT services

This is the layer that carries the day-to-day: the one that answers when something stops working, and the one that keeps it from happening again.

Help desk with committed response times

Support by phone, email or portal, with tickets, priority levels and response times agreed in writing. Every month you get a report on incident volume, handling times and the recurring problems worth fixing at the root.

Inventory and control

Knowing what equipment you have, where it is, what software it runs and when the warranty expires. It’s the basis for budgeting renewals and for answering an audit without improvising.

Endpoint protection

Antivirus, antimalware and ransomware protection managed from a central console, with visibility into which machines are out of date or unprotected.

IT audits

A review of your infrastructure, licensing, security and processes, delivered as a prioritized findings report with a realistic remediation plan.